Let’s Talk

Contact Us

Physical Address​

Kerry Road, Parkview
Johannesburg, 2122

Email Address

freshstart@declutterlady.co.za

Phone Numbers

063-735-5618

Send us a message

We’d love to hear from you. Whether you want to book a service, ask a question, or share your journey — we’re here to support you.

Frequently Asked Questions

FAQ

General Questions

We are based in Johannesburg and primarily serve surrounding areas. For other locations, please contact us directly.

We help anyone who wants to simplify their life — including homeowners, busy professionals, seniors, and those going through transitions like downsizing or moving.

Decluttering removes what no longer serves you. Organising creates systems to keep what matters in order. We do both.

Yes! We offer office decluttering, filing systems, space optimisation and deep cleaning for workspaces.

Absolutely. We value your privacy and maintain full confidentiality.

Yes — with compassion and discretion. We’re trained to help people facing difficult transitions and emotional attachments to items.

Service & Booking Questions

You can book online via our contact form, WhatsApp us, or call directly to schedule your appointment.

Not necessarily. Some clients prefer to be involved, while others leave us to work independently. We’re flexible and respect your preference.

This depends on the size of the space and your goals. Sessions can range from 2 hours to full-day projects. We offer free consultations to estimate time.

We donate gently used items on your behalf to local charities and shelters — supporting circular living and uplifting communities.

Yes, and we use eco-friendly, non-toxic products to ensure your home is safe and fresh.

Yes, we offer assessments to provide a transparent quote with no obligation to commit.

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